Case Study: Sidney Garber achieves personalized luxury marketing with SyncApps by Cazoomi

Sidney Garber - Customer Case Study

Sidney Garber, a luxury jewelry company with stores in Chicago and New York, needed a way to deliver highly personalized, exclusive marketing to a select customer base while avoiding irrelevant messaging. Using SyncApps by Cazoomi, along with Klaviyo for Salesforce, they set out to keep Salesforce and Klaviyo aligned so they could manage Person Accounts accurately and maintain the VIP experience their customers expect.

SyncApps by Cazoomi implemented a bi-directional integration that synced Salesforce Person Accounts with Klaviyo and pushed marketing metrics back into Salesforce. As a result, Sidney Garber improved marketing personalization, targeted the right leads and customers, better understood purchase cycles and customer needs, saved hours of manual data work each month, and reduced spend on ineffective campaigns.

Sidney Garber