Case Study: Prominent Provincial Department in Ontario launches online recruitment exams in 16 days with Synap

How this team swiftly moved from in-person to online exams for the hiring of employees

Prominent Provincial Department in Ontario worked with Synap to modernize its recruitment process. The team had been using one-to-one, in-person exams, but needed a faster, more scalable way to test candidates across the province without requiring travel or duplicating exams for applicants applying to multiple areas.

Using Synap’s online exam platform and Synoptic proctoring, the department quickly built and launched its first exams, with support from Synap’s team throughout onboarding. The result was 95% first-time completion among 200+ applicants and 100% overall completion within a six-day testing window, while also improving exam security, compliance, and candidate experience.