Case Study: National Association of Social Workers achieves secure, accessible certification exams with Synap

How the National Association of Social Workers Georgia Chapter ensures integrity and credibility in online exams

The National Association of Social Workers Georgia Chapter (NASW-GC), part of the National Association of Social Workers, needed a secure, accessible online exam platform for its social worker certification program. Because their members are busy professionals with varying levels of technical confidence, they needed a simple system that could support scheduling, retakes, monitoring, and a professional testing experience. NASW-GC chose Synap’s online exam platform to meet those requirements.

Synap provided NASW-GC with user-friendly exam delivery, automated retakes, automatic grading, flexible three-week exam windows, reporting and analytics, and remote proctoring to protect exam integrity. The result was a smoother certification process with fewer technical difficulties, no negative feedback from candidates, and stronger confidence in the credibility of the program. Synap’s analytics also helped NASW-GC identify learning gaps and support ongoing course improvement.

National Association of Social Workers

Cheryl

Executive Director