Case Study: GRESB scales global ESG certification with Synap

How GRESB streamlined operations to deliver accessible certification exams to the global real estate community

GRESB, a global real estate sustainability benchmark organisation, needed a way to launch and scale its first-ever certification exam for professionals worldwide. They were looking for a secure, user-friendly online assessment platform that could support global access, multilingual learners, and future growth, while also providing responsive support and a smooth candidate experience.

Synap provided the exam platform GRESB needed, including flexible question banks, timed and dynamic exams, open-book support, exam versioning, custom certificates, sub-portals, and API/Stripe integrations to automate enrolment and purchasing. As a result, GRESB improved efficiency, reduced manual administration, strengthened user experience, and created a scalable certification programme with verifiable LinkedIn-shareable credentials, while also preparing to expand into training courses, proctoring, and additional languages.

GRESB

Anna R.

Head of Credentialing and Education