Case Study: Sote achieves 2x lower latency with Synadia’s NGS

Sote slashes latency more than 2x running Synadia’s NGS utilitySote

Sote, a logistics company based in Nairobi, needed a more lightweight and performant communications platform for its backend services. Their initial HTTP-based solution suffered from high latency, with request times of two seconds or more, which strained engineering resources and infrastructure costs. To overcome this, they turned to vendor Synadia for a solution using its NGS managed service.

By implementing Synadia's NGS, Sote dramatically reduced its communications latency by 4-6 times, bringing response times down to 500-700 milliseconds. This solution simplified their tech stack, reduced technical debt, and provided a scalable, future-proof foundation for their operations. The vendor, Synadia, also provided exceptional support, ensuring the platform was stable and met the needs of the growing company.

Sote

Scott Yacko

CTO and Co-founder