Case Study: Top 100 Global Retailer achieves reliable vulnerability visibility and 16% improvement in Attacker Resistance with Synack

Global retailer uses testing to learn the truth about their own vulnerabilities

Top 100 Global Retailer engaged Synack after its new CISO discovered wildly inconsistent vulnerability counts while inventorying unpatched issues across host infrastructure, web applications, and rapidly growing cloud assets. Suspecting the security team lacked reliable data, the CISO brought in Synack to establish an accurate baseline using Certify Tests and ongoing testing.

Synack ran Certify Tests, delivered an Attacker Resistance Score and contextualized vulnerability lists through the Synack Portal, and moved the retailer to continuous Synack365 testing, building trust and speeding remediation. The program found 50 baseline issues in year one and more than 1,000 valid vulnerabilities over three years (a 20x increase in discovery), drove a 16% improvement in the Attacker Resistance Score, and established a process to test every new app before it reaches users.