Case Study: Princes Ltd. achieves ERP autonomy with Symtrax Compleo for SAP

Princes Ltd. achieves sales force Autonomy using Compleo for SAP

Princes Ltd., a major UK food and drink group, faced a challenge where its sales team was spending significant time manually running and distributing critical SAP reports. The company needed a cost-effective and automated solution to free its staff from these non-core tasks. They turned to vendor Symtrax and implemented its Compleo for SAP software to automate their reporting process.

Symtrax implemented Compleo to automatically capture the output of SAP reports and save them to specific portal folders, eliminating the need for sales staff to log into SAP. This solution saved considerable time, automating the production of nearly 1,500 reports weekly and allowing the sales administration team to focus on other tasks. Princes Ltd. found the Symtrax solution to be incredibly reliable, easy to maintain, and extended its use for additional error reporting and monitoring.

Princes Ltd.

Nigel Blanchard

Senior Business Analyst