Case Study: PPG Asian Paints achieves compliance and automated digital document exchange with Symtrax

PPG Asian Paints achieves Compliance with Digital Signature and EDI solution

PPG Asian Paints, a leading supplier of paints and coatings, faced compliance and efficiency challenges with its digital document processes. Their existing system, which used an HSM and custom ABAP code, was causing digital signatures to become invalid and creating printing delays. They required a robust solution to ensure compliance and automate distribution. They partnered with vendor Symtrax for its digital signature and EDI solutions, specifically the Compleo document management platform.

Symtrax implemented its Compleo Hybrid solution, which integrated seamlessly with SAP using certified connectors. The solution automated the process of applying secure digital signatures via the existing HSM and enabled real-time remote printing across all depots. For a specific EDI requirement, Compleo handled the API-based conversion and upload of invoice data. The results included resolved compliance concerns, the elimination of manual processing, and automated, flawless document exchange. A senior manager at PPG Asian Paints confirmed the solution successfully digitized their processes and met all client requirements.

PPG Asian Paints

Harish Kumar

Sr. Manager Systems