Case Study: MSA improves SAP reporting efficiency with Symtrax Compleo

MSA Chooses Symtrax Compleo for SAP

MSA, an international manufacturer of safety equipment, faced a challenge with its existing output management system, which lacked the Unicode compliance needed for its business expansion into China. This caused reporting bottlenecks across the organization. MSA turned to vendor Symtrax and its product, Compleo for SAP, to find a solution that matched their functional and cost initiatives.

The Symtrax solution provided a SAP-certified output management tool that automatically formatted and distributed reports via email, eliminating manual processes. A satellite office in Germany cut its report generation time by over 50%, and the US headquarters saved hours of manual work. MSA realized a strong return on investment through time savings and reduced printing costs, generating around 200 reports with the system and planning a full rollout.

MSA

Kevin Sheen

Basis Admin II