Case Study: Hutchinson streamlines document management with Symtrax Compleo

Hutchinson redesigns its document management with Compleo

Hutchinson, a French international manufacturing group, faced challenges with an outdated document process from their ERP that relied on text spools and matrix printers. This method required constant reformatting for pre-printed paper and was costly to maintain with each system update. Seeking to save time, reduce costs, and modernize, they turned to vendor Symtrax and its Compleo document management solution.

Symtrax implemented Compleo to intercept spool files from the ERP, automatically converting them into modernized, digital documents and emails. The scalable solution was deployed across 10 ERP environments, processing approximately 15,000 complex documents annually. For Hutchinson, Symtrax delivered significant results, including the elimination of pre-printed paper, a modernized paperless system, and annual savings of 30 man-days with each ERP version change, providing a strong technical return on investment.

Hutchinson

Christophe Gaudin

IT Manager