Case Study: HSBC achieves faster formatted report distribution with Symtrax Compleo

HSBC - Customer Case Study

HSBC, one of the world's largest banking and financial services organizations, faced a significant challenge in its worldwide IT infrastructure. Their internal users had to manually convert IBM Systemi spool reports into PDFs by physically printing, scanning, and then emailing them, a process that was inefficient and time-consuming. To solve this, they turned to the vendor Symtrax and its solution, Compleo.

Symtrax implemented Compleo to automate the entire report distribution process. The solution allows users to directly connect to servers, pick up spool files, and format them into PDFs for email with a single click, eliminating manual work and the need for programming. As a result, HSBC now distributes formatted reports much faster, significantly improving business efficiency, enabling faster decision-making, and enhancing communication with its users.

HSBC