Case Study: Groupama achieves real-time report automation with Symtrax Compleo

Groupama - Customer Case Study

Groupama, a UK insurance provider, was facing the challenge of manually printing and distributing a high volume of confidential reports from its IBMi system. This process was costly, time-consuming, and involved approximately 400 employees printing unique documents daily. They turned to vendor Symtrax for a solution, implementing its Compleo software to automate and digitize this workflow.

Symtrax's Compleo solution automated the entire reporting process by monitoring system output queues in real-time, converting reports to digital formats like PDF, and distributing them via email. This eliminated all manual printing and distribution for Groupama. The implementation drastically cut down on delays and printing costs, with reports now being sent and received almost immediately by users.

Groupama

Melvyn Stringer

Senior Technical Support Analyst