Case Study: Barnsley Council achieves automated SAP reporting and mobile sharing with Symtrax Compleo

Barnsley Council converts to mobile sharing with Compleo for SAP

Barnsley Council faced challenges with inefficient and manual reporting processes from their SAP system, requiring time-consuming data formatting and distribution. With limited in-house ABAP resources, obtaining external consultants was not cost-effective. This led to significant delays in reporting and resolving interface errors, impacting their operations. They turned to the vendor Symtrax for a solution using the Compleo software.

Symtrax implemented Compleo to automate report formatting and distribution via batch jobs, combining data from multiple spool files into single documents. This solution allowed the council to quickly monitor interface errors and manipulate large data sets without needing ABAP developers. The results gave the SAP support team control to react swiftly to user requests, providing a cheap and simple alternative to SAP workflow and saving significant time previously spent on manual processes.

Barnsley Council

Paul Bell

Barnsley Council