Case Study: Nolan Transportation Group cuts training time by 75% with SymTrain

How SymTrain Helped NTG Reduce Training Time From Weeks to Days

Nolan Transportation Group (NTG) faced a challenge with its effective but unsustainable sales training program. The intensive, in-person sessions required managers to spend weeks away from operations and limited new sales brokers to only 1-2 practice scenarios. To solve this, NTG partnered with SymTrain and its automated role-play platform to transform their training into a scalable, virtual solution.

SymTrain digitized NTG's role-play methodology, allowing new hires to practice from any location with instant feedback. This implementation reduced structured manager training time by 75% and enabled new hires to complete 10-15 practice exercises in 30 minutes—a 10x increase. The results included faster onboarding, greater job satisfaction, and improved retention rates for NTG.

Nolan Transportation Group