Case Study: California Department of Water Resources improves employee engagement with Symsoft's modern intranet

California Department of Water Resources modernizes its intranet with Symsoft for 30% of field employees

The California Department of Water Resources faced a challenge with its outdated intranet, which made it difficult for employees to find information, disseminate critical news, and engage socially. Partnering with SymSoft, the department sought to create a modern, employee-centered digital experience using the Sitecore Experience Platform to improve internal communication and access to resources.

SymSoft implemented a new intranet solution that featured personalized content, employee recognition tools, and integrations with systems like Azure Active Directory and ServiceNow for a unified search experience. This modernized platform significantly improved internal communication and accessibility, resulting in measurable increases in employee engagement, mobile usage, and the dissemination of critical information across the organization.

California Department of Water Resources