Case Study: Mount Nittany Health achieves automated vendor credentialing and audit-ready compliance with symplr

Mount Nittany Health Embraces symplr's Controls & Checks for Peace of Mind

Mount Nittany Health, a 260‑bed health system in State College, Pennsylvania, faced an all‑manual vendor credentialing process that left them unable to track vendor reps in real time, perform consistent background and sex‑offender checks, meet government requirements, or prevent frequent vendor drop‑ins. To address these risks and standardize vendor oversight, Mount Nittany selected Symplr's vendor credentialing and verification solution.

Symplr deployed an automated, standardized registration and credentialing system—running annual criminal/sex‑offender checks and monthly credential updates—so only registered, compliant vendors receive badges and day passes. The Symplr implementation was completed in 30 days, eliminated drop‑ins and cold calls, saved supply‑chain staff an estimated 5–8 hours per week (previously 60–90 minutes daily on badging tasks), and delivered 100% confidence for audits while helping Mount Nittany meet or exceed government requirements.

Mount Nittany Health

Paul George

Director, Supply Chain