Case Study: Large Michigan Health System achieves NCQA-compliant credentialing in 3 months with symplr

Michigan Health System Develops NCQA-Compliant Credentialing Program in 3 Months

Large Michigan Health System partnered with **Symplr** to build an internal credentialing program for its ACO and physician group. The organization needed a quality-focused, NCQA-compliant process that could support delegation agreements with health plans, while also improving patient safety, revenue cycle management, and data integrity across its large network of hospitals, outpatient sites, and physicians.

Using **Symplr CVO** and **Symplr Provider**, the health system designed and launched a fully compliant credentialing program in just three months, including policies, quality oversight, peer review governance, and reporting capabilities. **Symplr** helped the customer digitize credentialing, implement best-practice workflows, and gain transparency across the program, resulting in two delegation contracts within six months and stronger quality governance over provider data, files, and onboarding.