Case Study: Crouse Hospital enhances professional development with Symplr employee performance and learning

Crouse Hospital Uses Employee Performance and Learning to Enhance Professional Development

Crouse Hospital, a 506-bed healthcare provider in Syracuse, New York, needed a better way to manage employee professional development, track continuing education, and launch a new nursing career pathway. The hospital was relying on paper transcripts, handwritten rosters, and manual filing, making it difficult to retrieve records, report on training, and roll out new programs efficiently. It turned to Symplr, using symplr Learning and symplr Employee Performance.

With Symplr’s integrated learning and performance tools, Crouse Hospital centralized employee records, automated reporting, and made it easier for managers and HR to track competencies, education, and performance goals. The solutions helped streamline class development, improve continuing education tracking, and support the launch of the Professional Nursing Pathway, while saving staff significant time and reducing paperwork and manual processes.

Crouse Hospital

Sarah Peterman

Talent and Learning Management Systems Administrator