Case Study: Cone Health modernizes peer review and improves compliance with symplr Quality Review

Cone Health Implements symplr Quality Review to Revolutionize Peer Review Process

Cone Health, a large North Carolina healthcare network, faced challenges with an outdated, paper-based peer review process that was inefficient and hindered physician engagement. This cumbersome system wasted significant staff time, delayed results, and negatively impacted the quality of patient care. Seeking a modern solution, Cone Health partnered with symplr to implement its symplr Quality Review software.

By implementing symplr's digital platform, Cone Health revolutionized its peer review process. The results were significant, including 100% adoption of the system, a 72% increase in case discussions, and a nearly 30% reduction in the time to close cases. The symplr solution also saved employees over 16 hours per month, allowing them to reallocate that time to patient care, and fostered a more engaged, efficient, and compliant review culture.

Cone Health

Michelle Reece

Manager of Medical Staff Quality