Case Study: Quantium achieves faster, user-validated product redesign with Symplicit

Quantium rebuilds Q-Checkout with Symplicit in 7 UX/UI streams and 70 user tests

Quantium, a provider of advanced analytics, faced challenges with its Q-Checkout product for the FMCG sector. The product had not been updated significantly since launch, leading to a complex and expensive system with a large backlog of customer feedback. To address this, Quantium selected the vendor Symplicit to lead the product design for a complete rebuild.

Symplicit established a repeatable design process that included multiple streams of UX/UI work and extensive user testing. The solution involved creating and validating designs through moderated testing sessions, which directly informed iterations to improve usability. The vendor also expanded Quantium's Design System and provided coaching to uplift the team's skills. As a result, Symplicit delivered a user-centred product that reduced development risk and provided a cost advantage for deploying new features.

Quantium