Case Study: Desart Inc. streamlines Indigenous art sales and preserves cultural knowledge with Symplicit's SAM platform redesign

Desart Inc boosts Indigenous art sales with Symplicit's SAM platform, used by 30% Aboriginal and Torres Strait Islander users

Desart Inc, an organization supporting Aboriginal and Torres Strait Islander art centres, needed a solution to manage artwork sales and cultural knowledge. They engaged the vendor Symplicit for product design and technical delivery services to address this challenge.

Symplicit implemented a user-centred redesign of the Stories Art Money (SAM) platform using the double-diamond framework. The solution created an efficient, user-friendly interface accessible to users with varying computer experience. The results were transformative, enabling art centres to process millions in sales annually. The platform also had a measurable impact, with 30% of its users being Aboriginal or Torres Strait Islander people, and it eliminated the need for expensive point-of-sale systems.

Desart Inc