Case Study: Glen Eira City Council achieves a seamless Drupal 11 upgrade with Symphony3

Glen Eira City Council upgrades to Drupal 11 with Symphony3, protecting 50-100 in-flight forms with zero interruption

Glen Eira City Council faced the challenge of upgrading its outdated Drupal 7 internal forms platform to Drupal 11 without interrupting its active approval workflows and critical integrations. The council needed to preserve hundreds of staff forms and dozens of in-flight processes during the transition. Symphony3 was engaged to deliver a solution that would improve security and compliance while ensuring no disruption to operations.

Symphony3 built a new Drupal 11 portal that replicated all existing forms, multi-step approval workflows, and integrations with Active Directory and Content Manager. The solution resulted in a successful go-live with zero interruptions to in-flight forms or existing integrations. Symphony3 delivered a secure, modern platform that protected years of business knowledge and data while providing a refreshed, branded portal design.

Glen Eira City Council