Case Study: City of Greater Bendigo achieves a trusted emergency information hub with Symphony3

City of Greater Bendigo unifies emergency updates for 120,000 residents with Symphony3

The City of Greater Bendigo faced a challenge in providing its residents with timely and accurate emergency information, which was previously scattered across multiple websites and channels. This disjointed system slowed down critical communications. The council engaged vendor Symphony3 to create a centralized emergency dashboard to address this issue.

Symphony3 implemented a solution by building a reusable Emergency Dashboard content type integrated into the council's existing Drupal website. This solution aggregated live data from various official sources, was fully accessible on any device, and gave the emergency team direct control to publish updates. The result for the City of Greater Bendigo was a single, trusted source of real-time information for residents, eliminating the need to search multiple sources and significantly improving emergency communications. Symphony3's platform empowered the council's team to manage content directly without relying on technical assistance.

City of Greater Bendigo