Case Study: Phase One unifies global HR and saves time with Sympa

Phase One - Customer Case Study

Phase One, a global manufacturer of professional camera equipment with 280 employees across multiple countries, faced significant challenges due to its decentralized HR processes. The lack of a unified system created uncertainty, made it impossible to get accurate employee data, and resulted in inefficient manual work managed through spreadsheets. To solve this, the company implemented the HR system from vendor Sympa.

The Sympa solution provided a single, integrated platform for all global operations, replacing the scattered local systems. This gave Phase One complete and reliable data overview, saved managers time through employee self-service for holidays and sick days, and eliminated costs from payroll errors. Furthermore, Sympa helped unify the company culture. The implementation also included setting up automated processes for employee appraisals, with plans to adopt Sympa's bonus and payroll modules for further efficiency gains.

Phase One

Karina Bruhn Bach

People Operations & Payroll Specialist