Case Study: Compass Group Denmark gains better HR structure and employee overview with Sympa

Compass Group achieved more structure and gained a better overview of its 3,000 employees

Compass Group Denmark, a major provider of catering and facility management services, faced significant administrative challenges due to high staff turnover from frequent business transfers. Their HR department struggled with a lack of employee overview and inefficient processes, which consumed excessive manager resources. They needed a flexible HR system to handle these complexities and turned to the vendor Sympa for a solution.

Sympa implemented its HR system, which streamlined the entire employee lifecycle from onboarding to contract management. This reduced administrative burdens for managers, minimized errors, and eliminated duplication of effort. The solution also provided a unified communication platform via an app, crucial for their non-desk workforce. As a result, Compass Group achieved a much better overview of its 3,000 employees, significantly reduced the risk of error and use of resources, and fostered a stronger shared company culture. Sympa also enabled advanced data analysis for future strategic planning.

Compass Group Denmark

Kristine Dyring

People & Culture Partner