Case Study: Jungle Juice Bar streamlines HR and adapts quickly to crisis with Sympa

A Successful Retail Pivot in Times of Change

Jungle Juice Bar, a Finnish juice bar chain, faced significant challenges with inefficient, manual HR processes for its 450 employees, particularly around managing flexible, part-time shift patterns. When the COVID-19 pandemic caused a sudden collapse in footfall, this HR inefficiency became a critical problem, forcing the company to scrap its growth plans and navigate difficult decisions like layoffs. The company turned to its vendor, Sympa, for a centralized HR system to address these issues.

Sympa provided a centralized HR platform that was integrated with the company's workforce management system. This allowed employees to update their own availability and access all relevant data, streamlining HR tasks. Crucially, during the pandemic, Sympa's team rapidly deployed a digital lay-off form within 24 hours, making an difficult process more manageable. The solution provided the crucial data needed for decision-making and gave HR more time to focus on employee support and nurturing the company's strong culture, which was demonstrated through initiatives like donating over 2500 smoothies to hospital staff.

Jungle Juice Bar

Elli Holappa

Chief Executive Officer