Case Study: a world’s leading information technology company streamlines payroll tax calculations with Symmetry Software

Symmetry Software has been able to provide this team with custom support, education, and process improvement to run smoother payroll

World’s Leading Information Technology Company, a large information technology and payroll software provider serving accounting firms and payroll service providers, needed a better way to handle gross-to-net payroll calculations as tax rates and jurisdictions changed across federal, state, and local levels. To support its multi-state customer base and reduce the burden of maintaining its own calculation engine, it turned to Symmetry Software and its Symmetry Tax Engine and Calculators by Symmetry products.

Symmetry Software provided custom support, education, and process improvement, helping the company calculate tax withholdings using the most up-to-date tax tables and rates for employees’ work and residential locations, including complex jurisdictions such as Hawaii, Alaska, and parts of Puerto Rico. The partnership has lasted 11 years and saved the customer significant costs by avoiding the need to build and maintain its own engine, while also freeing internal resources to focus on new payroll features and enhancements; the customer later became a Symmetry Select client for dedicated support and strategic guidance.