Case Study: Fizz Videotron achieves a fully digital customer experience with Symetris

Videotron accelerates time to market 3x with Symetris

Videotron's Fizz, a new mobile and internet provider, needed to create a fully digital ecosystem for its tech-savvy customers. They partnered with vendor Symetris to develop a web solution on the Acquia platform, which faced the challenge of securely synchronizing data between the client interface and the user account management server.

Symetris implemented a custom-built API and used Pattern Lab to create a centralized platform for managing the user interface integration. This solution accelerated time to market by 3x compared to similar projects, generated over 300 graphical elements, and resulted in the project being named an Acquia Engage Finalist. The Symetris team delivered this achievement in six months with about 2,500 hours of work.

Videotron