Case Study: G20 Modernizes Click & Collect and Omnichannel Commerce with Sylius

G20 - Customer Case Study

G20, a French supermarket chain and pioneer in click&collect services, needed to modernize its decade-old digital platform to enhance the customer experience and expand its service offerings. They partnered with vendor Sylius and its ecommerce framework to tackle the project's complexity, which included a sophisticated promotions system and a unique marketplace structure with independent stores.

The solution implemented by Sylius provided the robust, flexible framework required for G20's omnichannel needs, enabling features like home delivery and complex rule engines for pricing and shipping. The vendor Sylius also allowed for seamless integration with management platforms and improved SEO performance. Alongside a custom Order Management System, the complete redesign resulted in a modernized user experience and an efficient, centralized tool for store managers to control their offerings.

G20