Case Study: Cablevision achieves reliable VOD billing and higher revenue with Sygma Technology

Cablevision - Customer Case Study

Cablevision, a communications giant, was struggling with significant inefficiencies in its video-on-demand billing operations due to outdated manual processes. These delays and failures made it difficult to consistently bill paying customers and created unreliable revenue streams for a high-value service. Sygma Technology was brought in to help address the problem.

Sygma Technology developed and deployed a custom automated VOD billing application that integrated with Cablevision’s existing infrastructure. The solution removed human error from the billing process, improved reliability and consistency, lowered overhead by eliminating inefficient manual work, and increased revenue by improving completed billing operations.

Cablevision