Case Study: Swift reduces PCI DSS compliance scope with Sycurio

Swift cuts payment processing time by more than half with Sycurio

Swift, a loans and mortgage company, needed to securely handle customer credit and debit card data in phone calls to meet PCI DSS standards. The challenge was to find an efficient, cost-effective payment system that would integrate with their existing infrastructure and be accepted by their staff. Sycurio was engaged to provide a solution.

Sycurio implemented its Sycurio.Voice product, which masks DTMF tones and integrates with Barclaycard's payment system. This removed sensitive data from agents' screens and call recordings, drastically reducing the scope of PCI DSS compliance. The results included slashed costs, a more than 50% reduction in payment processing time, and the virtual elimination of potential fraud. Staff and customer satisfaction also greatly improved due to the system's ease of use and security.

Swift