Case Study: a large multibillion-dollar service company accelerates franchise training with SyberWorks Training Center

How the operations division in a large multibillion- dollar service company leveraged the SyberWorks LMS solution to address a 8-12 month backlog in training new franchises

The operations division of a large multibillion-dollar service company faced significant challenges in training its geographically dispersed franchisees, resulting in an 8 to 12-month backlog for new franchises. With no prior budget for online training and a need for a system that could integrate with its IT framework, the company turned to vendor SyberWorks for a solution.

SyberWorks implemented its Training Center LMS, Web Author Tool, and Skill Management module, enabling the company to roll out its online training program in just one month. The solution was so successful that the company upgraded to a 1000-user license, eliminated its training backlog, and achieved substantial savings. The program paid for itself several times over, allowing franchisees and employees to stay current on company policies.