Case Study: MW Lofts attracts tenants with hassle-free EV charging from SWTCH

How MW Lofts uses EV charging to attract tenants with ease

MW Lofts, a residential property, sought to provide EV charging as a core amenity to attract and retain tenants. Their initial challenge was ensuring the charging stations were easy to use and manage, but they soon faced issues with residents leaving their vehicles parked in the charging spaces long after they were full. The property partnered with vendor SWTCH to implement a solution for this painless experience.

SWTCH implemented a loitering fee system, incentivizing residents to move their vehicles promptly after charging. This was supported by SWTCH's platform features, such as notifications and email alerts for residents, and direct customer support that reduced management overhead. The solution successfully eliminated resident complaints, contributed to the property's rise to 92% occupancy, and provided a competitive edge in attracting EV drivers.

MW Lofts

Diana Lopez

Community Manager