Case Study: Specialty Silicone Products optimizes operations with SWK Technologies and Sage 100cloud

Specialty Silicone Products - Customer Case Study

Specialty Silicone Products (SSP), a Ballston Spa, NY-based manufacturer of silicone-based plastics serving aerospace, healthcare, and military customers, needed a better way to manage growing production, inventory, and compliance demands. After outgrowing prior software arrangements and struggling with limited reseller support, SSP turned to SWK Technologies Inc for help with Sage 100cloud and related manufacturing integrations.

SWK Technologies Inc completed a Business Process Review and implemented Sage 100cloud with tools including JobPack, SugarCRM, and WOScan to connect previously disparate systems and automate work order and inventory transactions in real time. The result was significantly improved visibility and process control across manufacturing and distribution, with SSP reporting stronger confidence in the system, better task management for its 15 users, and measurable growth support for a business expanding at about 10 percent per year.

Specialty Silicone Products

Susan Premo

Vice President of Finance