Case Study: City of Chicago School District 299 improves student self-expression and conflict resolution with Swivl MirrorTalk

City of Chicago School District 299 doubles understanding scores in one month with Swivl

The City of Chicago School District 299 faced a significant challenge with student communication and conflict resolution. Students, particularly those in disciplinary situations, would provide minimal, one-word answers and were resistant to opening up in traditional face-to-face conversations with staff. This created a communication barrier that made effective interventions nearly impossible. To address this, the district implemented MirrorTalk by Swivl.

Swivl's MirrorTalk solution provided a verbal reflection tool that used AI to create a safe, non-judgmental space for students to express themselves. The technology encouraged radically more self-expression, with students engaging in 1-2 minute reflections. This led to unexpected insights into their lives and feelings. As a result, students' understanding scores doubled in just one month, and the tool became invaluable for developing self-expression, emotional intelligence, and conflict resolution skills school-wide.

City of Chicago School District 299