Case Study: Flagship Group achieves 400% more resident survey responses with Switchee

Flagship Group boosts survey responses by 400% with Switchee

Flagship Group, a housing association, partnered with vendor Switchee to improve resident engagement and gain deeper insight into neighbourhood satisfaction across its portfolio. The challenge was that traditional survey methods required significant time and resources, and they needed a more effective way to gather resident feedback at scale.

Using Switchee's resident engagement platform, Flagship collected feedback directly from residents. This solution significantly increased participation while reducing the time and resources required. The result was a 400% increase in survey responses, faster access to resident insight, and a more efficient approach to understanding and improving neighbourhood satisfaction.

Flagship Group