Case Study: Fairhive Homes combats mould and disrepair with Switchee

Fairhive Homes achieves 94% mould survey response rate with Switchee

Fairhive Homes, a housing association, faced challenges with increasing demand for damp and mould management, growing disrepair pressures, and limited surveying resources. Their challenge was to find a more proactive way to identify risks earlier and engage residents more effectively. To address this, they partnered with vendor Switchee to utilize its real-time property insights and resident engagement tools.

Using Switchee's solution, which included damp and mould risk intelligence, Fairhive was able to identify at-risk homes, improve communication, and streamline interventions. The results achieved were a 94% mould survey response rate, a 100% access rate for repair works, and significant operational savings, all while helping to create healthier homes for residents.

Fairhive Homes