Case Study: ABITEC Corp achieves zero-touch sample ordering and 1,803 hours saved with Switchbox

ABITEC saves 1,803 hours in 6 months with Switchbox

Switchbox, Inc. built a custom web application and business rules engine for ABITEC Corporation to address their challenge of a slow, manual sample ordering process. ABITEC's system was entirely dependent on specific employees to manually sort, distribute, and manage website orders, which hindered growth and consumed valuable sales and marketing time.

The solution implemented by Switchbox automated the evaluation of each sample request against a custom business rules engine, enabling zero-touch approval and routing for the majority of orders. This resulted in 1,803 hours saved within six months, with 87 samples processed per month and human intervention removed from most orders. The vendor also delivered an interactive analytics dashboard to help ABITEC enhance its sales and marketing strategies.

ABITEC Corporation