Case Study: Allied World scales IT capabilities and boosts retention with Switch Software staff augmentation

Allied World achieves near 100% team retention over 4 years with Switch Software

Allied World Assurance Company Holdings Ltd (AWAC) faced challenges with offshore IT provider retention and time zone difficulties while developing new software. They needed a cost-effective, nearshore team of developers experienced in remote work to augment their in-house staff. Switch Software provided a staff augmentation solution to scale their development capabilities.

Switch Software assigned a dedicated team of 20 professionals, including front and backend developers, testers, and DevOps, who worked from a similar time zone. This resulted in near 100% team retention over four years, enabling real-time communication and significantly improving productivity. The cost reduction and improved retention positively impacted AWAC's revenues.

Allied World Assurance Company Holdings Ltd (awac)