Case Study: International Property Management Firm achieves 60% improvement in tenant comfort with Switch Automation

Leveraging real-time command and control for RTU commissioning

International Property Management Firm, a global real estate owner and manager, needed better visibility into rooftop unit performance at a large shopping mall. Using the Switch Automation platform, they monitored 40 RTUs in real time to identify equipment operating outside defined parameters, including fans not responding to BMS commands and heating that was failing to meet setpoints, which was hurting tenant comfort.

Switch Automation helped the team confirm control failures, mobilize onsite facilities staff, and work with the local BMS vendor to repair the impacted RTU controllers. As a result, the mall restored functionality to the affected units and achieved a 60% improvement in tenant comfort, while also improving occupant satisfaction and brand reputation.