Case Study: H-E-B boosts e-grocery fulfillment and customer experience with Swisslog micro-fulfillment and AutoStore

H-E-B opens its 7th e-commerce fulfillment center with Swisslog

H-E-B, a leading Texas-based retail chain, needed to evolve its fulfillment strategy to efficiently meet growing demand for curbside pick-up without negatively impacting the in-store customer experience. To address this challenge, H-E-B partnered with vendor Swisslog Holding.

Swisslog implemented an AutoStore micro-fulfillment solution powered by its SynQ software, which provided goods-to-person picking and real-time inventory management. This initial deployment exceeded projections, leading H-E-B to open several more automated facilities. The Swisslog solution resulted in more efficient and faster fulfillment, a reduced cost-per-pick, improved picking accuracy, and increased employee retention at these automated sites.

H-E-B