Case Study: Alphabet achieves faster, higher-quality accounts payable processing with Swiss Post Solutions

Alphabet - Customer Case Study

Alphabet Fuhrparkmanagement GmbH, a German business mobility and leasing company and subsidiary of the BMW Group, needed a faster and more reliable way to manage its high-volume accounts payable process. With many invoices arriving each month and seasonal spikes in document volume, Alphabet turned to Swiss Post Solutions (SPS) for outsourcing support to improve data quality, speed up processing, and reduce costs.

Swiss Post Solutions (SPS) implemented outsourced invoice processing at its Waltershausen and Dietzenbach offices, handling receipt, sorting, data entry, plausibility checks, archiving, and follow-up tasks such as reminders and clarifications. The result was significantly shorter turnaround times from document input to posting, faster access to invoice data for checking, and lower fixed staffing costs, while maintaining high quality and security standards backed by ISO 9001 and ISO 27001 certification.

Alphabet