Case Study: KIA achieves intuitive, effortless owners manuals with SwipeGuide

KIA - Customer Case Study

KIA, a globally recognized automotive manufacturer, faced the common challenge that traditional car owner manuals are long, cumbersome, and not intuitive for end users. To address this, KIA partnered with SwipeGuide to reimagine the owners manual as an easy-to-use, guided instruction experience.

SwipeGuide implemented a digital, step-by-step owners manual for KIA that delivers intuitive, effortless instructions to new-car users. The solution streamlined the ownership experience and reduced user friction; while specific metrics were not provided in the source, the partnership is positioned to improve usability, shorten task-completion time, and lower support inquiries.

KIA