Case Study: Thermo Fisher reduces SOP creation time by 75% with SwipeGuide

How the packaging department of Thermo Fisher in Cincinnati, Ohio uses standard operating procedures to improve quality performance

Thermo Fisher partnered with SwipeGuide to improve lab and production operations, focusing on quality performance, frontline training, and standardization. The customer was dealing with manual, paper-based processes that caused inspection failures, delayed production cycles, and made it harder for supervisors to verify compliance in real time.

SwipeGuide implemented digital checklists, standardized SOPs, digital Gemba walk checklists, and step-by-step work instructions to replace paper workflows and support frontline execution. The result was a 75% reduction in SOP creation time, lower error rates, 100% compliance during lab audits, 50% faster SMED setup time, and 20% faster task execution, along with improved safety, data visibility, and operational efficiency.

Thermo Fisher

Jeff

Manager of Manufacturing Operations