Case Study: Colruyt Group achieves simplified employee workflows and improved operational efficiency with SwipeGuide

Colruyt Group - Customer Case Study

Colruyt Group, a network of supermarket retailers in Northwest Europe, needed a way to simplify daily tasks across stores and warehouses while maintaining cost-effective operations and consistent customer service. To meet this challenge they adopted SwipeGuide digital work instructions to provide clear, accessible step-by-step guidance for employees.

SwipeGuide implemented a system for creating and distributing digital work instructions efficiently, standardizing procedures across Colruyt Group’s retail and warehouse sites. The solution improved clarity and operational efficiency—delivering measurable gains in consistency, faster rollout of updated procedures, and stronger support for cost-effective, high-quality customer service.

Colruyt Group