Case Study: Silks Audit achieves receptionist-free, contactless visitor management with SwipedOn

How SwipedOn has helped Silks Audit streamline their visitor process, increase visibility and improve reporting

Silks Audit, a Whanganui-based chartered accountancy firm founded in 1904, faced the challenge of running an unmanned reception while needing an intuitive, app-based visitor management system for quick host notifications, employee in/out tracking, and contact tracing. As a SwipedOn customer since 2017, they sought a fully online solution that visitors could use without assistance and staff could access from anywhere.

SwipedOn implemented its visitor management system—self-service iPad sign‑in, email notifications to hosts, ID badge printing, visitor photos and agreements, employee in/out tracking, QR contactless sign‑in and the SwipedOn Pocket app—streamlining reception tasks that previously relied on a bell and manual searching. The SwipedOn solution automated host alerts, created digital records for reliable contact tracing, improved visibility of who was on premises, saved time and resources, and reassured visitors and staff about safety during the pandemic.

Silks Audit

Talia

Director