Case Study: Serco achieves secure, automated visitor and employee sign-in and improved safety with SwipedOn

How SwipedOn has helped Serco automate their employee & visitor sign in, manage hybrid work and facilitate safe & efficient evacuation protocols

Serco, a Leicester-based Sports & Leisure operator, was using an A3 paper sign‑in book and struggled with slow, manual visitor processes and GDPR/data‑privacy compliance. They needed a fast, secure, low‑touch visitor and employee management solution — so Serco implemented SwipedOn’s visitor & employee management system, including the Pocket app and web dashboard.

SwipedOn automated sign‑ins, host email notifications, visitor pre‑registration, employee in/out tracking, evacuation mode and QR contactless sign‑in, giving Serco live visibility of who’s on site. By using SwipedOn, Serco improved safety and compliance, supported a hybrid work model, sped up visitor processing and freed their office manager to focus on higher‑value tasks.

Serco

Gareth Edwards

IT Technical Lead