Case Study: gategroup achieves contactless, scalable visitor management with SwipedOn

How SwipedOn has helped gategroup implement a highly customizable, professional first point of contact across multiple locations

gategroup, a global airline catering leader operating in over 200 airports, faced slow, paper-based visitor sign‑in and manual health assessments that tied up staff and risked non‑compliance. To modernize reception and meet health & safety requirements, the Copenhagen site implemented the SwipedOn visitor management system (first deployed five years ago) and later expanded it to 16 additional locations to manage visitors, employees and deliveries.

SwipedOn delivered a customizable, scalable solution—self‑service sign‑in, contactless QR check‑in, digital health screening and signatures, ID badge printing, photo capture and visitor pre‑registration—that automated inductions and made it easy to verify legitimate on‑site visitors. The rollout of SwipedOn across multiple sites kept gategroup operational during the pandemic, improved compliance and streamlined reception processes (Copenhagen site: 500 employees; initial deployment five years ago, plus 16 more locations).

gategroup

Tony

Account Data Specialist