Case Study: Hospice West Auckland achieves contactless, efficient visitor and staff sign-in for COVID‑safe operations with SwipedOn

Hospice West Auckland - Customer Case Study

Hospice West Auckland, a 75-employee healthcare organisation in Auckland, New Zealand, faced problems with a paper visitor book that lacked data privacy, made it difficult to know who was on-site for health and safety, and couldn’t support contact tracing or timely staff notification. They chose SwipedOn to replace the manual logbook with a digital sign-in solution that could track visitors and employees and screen entrants for COVID‑19.

SwipedOn deployed its visitor management system—using iPad sign‑in, SMS arrival notifications, contactless screening and the SwipedOn Pocket employee app—backed by responsive support. As a result, the sign‑in process was transformed: staff receive instant notifications, employees sign in efficiently, all visitors and staff are reliably recorded for contact tracing, high‑risk individuals can be prevented from entering, and the facility remained operational throughout the pandemic.

Hospice West Auckland