Case Study: Basestation achieves professional, hospitality-focused visitor sign-in and frees up its front desk with SwipedOn

Basestation - Customer Case Study

Basestation, a coworking and hospitality space in Tauranga, New Zealand with 79 residents across 34 companies, needed a hospitality‑focused, easy‑to‑use and professional visitor sign‑in solution to manage roughly 10 guests per day without requiring someone to be permanently stationed at the front desk. They chose SwipedOn’s visitor management system to meet those priorities.

SwipedOn implemented an easy sign‑in flow with customizable design and returning‑visitor recognition, allowing Community & Events Assistant Courtney to be present for residents and events rather than glued to the reception. The system streamlined admin for repeat visitors, stopped front‑desk confusion, and delivered a professional sign‑in experience—enabling Courtney to focus on hospitality while SwipedOn maintains security and a smooth visitor process for Basestation’s community.

Basestation

Courtney

Community & Events Assistant